CSEA education & training programs


 

The CSEA Education and Training Department offers a wide range of labor education workshops for CSEA activists. These workshops are designed to develop and teach the distinctive skills required to negotiate contracts, administer contracts, represent bargaining unit members, build and strengthen the union.

To achieve these skills, the Education and Training Department incorporates a variety of instructional methods including:

  • lectures
  • case studies
  • role playing
  • discussion
  • demonstrations
  • audiovisual presentations

The workshops are continually updated to reflect the changing needs of our membership. Practical experience is combined with theory to insure that the participants will be able to confidently apply their acquired knowledge and skills when in the workplace. Each participant receives reference materials as part of the workshop and a certificate of completion.

Administering Article 45 in the Operational Services Unit

To maximize member opportunities to successfully land promotions in the Operational Services Unit, two factors are essential: first, Article 45 Posting and Bidding needs to be understood-minimum qualifications, operating needs and burden of proof. Second, if members are to put their best foot forward, they need to understand how to best document and present their work histories with Article 45 requirements in mind for both applications and interviews. This workshop will cover:

  • Operational Services Unit Article 45 review.
  • Issues to consider (management defenses to deny position).
  • Posted minimum qualifications(burden of proof).
  • Legitimate operating needs.
  • Ability to perform duties and responsibilities satisfactorily.
  • Interview questions.
  • Case examples and key arbitration decisions.

Who should attend?

This workshop is designed for CSEA Operational Services Unit bargaining unit members. Also, Local Unit Officers, Stewards and Grievance Representatives that represent OSU bargaining unit members.

Advanced Grievance: Arbitration Principles

This three-hour basic workshop is designed to provide participants with the knowledge and basic skills necessary to understand and interpret contract language. Using sample collective bargaining agreement language, participants will practice applying the rules of contract interpretation to common workplace complaints and grievances. Participants will be able to:

  • Define the plain meaning of basic contract language and phrases.
  • Gain a basic understanding of the role of the Arbitrator.
  • Analyze and interpret basic contract language.
  • Apply the rule of interpretation to relevant contract language.
  • Determine if a complaint satisfies the elements necessary to be a contract grievance.

Who should attend?

Local/Unit Officers, Stewards and Certified Grievance Representative who have completed the State or Local Government/Private Sector Grievance Representation Workshops are invited to attend. This is an advanced workshop and requires that participants have a working knowledge of the collective bargaining agreement.

Advanced Grievance: Power in Numbers

This two-part workshop for Grievance Representatives will examine union-building strategies for increasing the union's leverage strategies to build the union's case before grievance presentation, will gain the opportunity to improve their first and second step grievance presentation skills, and will examine alternative solutions when the grievance process is not effective. Participants will be able to:

  • Identify when an issue would be better addressed through a class action/group grievance.
  • Identify strategies for grievance investigation in order to build a strong case for the union.
  • Demonstrate effective grievance presentation skills to supervisors.
  • Identify union-building strategies that enhance the union's power in the grievance process.
  • Develop a strategic plan for winning grievances.

Who should attend?

The advanced workshop is designed for CSEA Certified Grievance Representatives who have experience in handling grievances and other violations in the workplace.

All About Our Union: A CSEA Member Orientation Workshop

CSEA is proud to introduce a new member orientation workshop that is designed to give new member and activists knowledge and information about CSEA. Participants will learn:

  • CSEA's History and Structure.
  • The Benefits of Membership.
  • Member Activist Involvement Opportunities.
  • CSEA Departments and other resources available to members.

Contract Negotiations

This workshop is designed specifically for members of negotiating teams. Through lecture, discussion and interactive exercises, team members, including the CSEA staff member, will be able to participate in the formal collective bargaining process with their employer knowing what to do and how to do it most effectively. Participants will be able to:

  • Identify their role and responsibility as a member of the negotiating team.
  • Understand the role and responsibility of the CSEA staff member(s) assigned to assist in this process.
  • Examine the stages of a contract campaign: surveying of the membership, conducting informational meetings, organizing a membership communication network, preparing proposals, meeting with the employer, organizing the membership, reaching an
  • agreement and ratifying the agreement.
  • Practice strategies and tactics of negotiations during a mock negotiation session.
  • Build trust and commitment among the team members.

Who should attend?

This workshop is designed for Local and Unit Officers and those responsible for contract negotiations.

Discipline and Interrogation in the Workplace

This four-hour advanced workshop is designed to provide Local/Unit Officers and Grievance Representatives with the necessary skills needed to effectively represent members in disciplinary grievances. Participants will be able to:

  • Recognize the elements of their contract disciplinary procedure and/or Civil Service Law Section 75.
  • Identify the categories of discipline and how to investigate disciplinary grievances.
  • Distinguish the difference between an interview and an interrogation.
  • Recognize employee and union rights and limitations within the discipline and interrogation process.
  • Analyze how to represent employees throughout the disciplinary process.

Who should attend?

This workshop is designed for Local and Unit Officers and Grievance Representatives who have completed the basic Grievance Representation Workshop and are responsible for representing members in disciplinary issues. Participants should register for the workshop appropriate for their division.

An Overview of the Family Medical Leave Act (FMLA)

This workshop is designed for Local/Unit Officers, Stewards, Grievance Representatives and to provide participants with basic knowledge and skills necessary to understand the Family and Medical Leave Act (FMLA). The workshop will focus on eligibility requirements, qualifying conditions, and certification requirements to enable CSEA Activists to be better prepared to represent CSEA members who wish to use the FMLA. Participants will be able to:

  • Identify who is covered by the FMLA.
  • Identify the types of leave that are covered by the FMLA.
  • Understand the notice and certification requirements attached to the FMLA.
  • Recognize employer violations of the FMLA.
  • Understand the appeal process provided for by the FMLA.

Labor Management Committee Training

This advanced three-hour workshop is designed for Local/Unit Officers, Executive Board members, Stewards, Grievance Representatives, and members of existing Labor/Management Committees. Labor/Management Committees are one vehicle for resolving problems and taking a proactive approach with the employer to workplace issues. This workshop offers a variety of ideas for how to start and maintain effective Labor/Management Committees. Participants will be able to:

  • Define Labor/Management Committees.
  • Recognize the roles and responsibilities for Committee members.
  • Assess the strengths and weaknesses of existing Labor/Management Committees.
  • Conduct effective Committee meetings, including preparation, and identification of activities and tactics that build and strengthen a Committee.

Local Government/Private Sector Grievance

This six-hour basic workshop teaches activists how to work with their contract, examine the grievance procedure and understand their role and responsibility as a Grievance Representative in protecting the rights of bargaining unit members in the workplace. Completion of this workshop certifies activists to process grievances, provided they are officially appointed by their Local or Unit President. Participants will be able to:

  • Define, investigate and write grievances.
  • Distinguish the difference between a contract grievance and a non-contract grievance.
  • Use the grievance procedure to process violations of the collective bargaining agreement.
  • Identify the actions to be taken to ensure that the Duty of Fair Representation is upheld.
  • Prepare and present a grievance at the first step.

Who should attend?

This workshop is designed for Local/Unit officers, stewards, and newly appointed grievance representatives who have little or no experience in handling grievances. It is also a valuable refresher for grievance representatives who do not regularly process grievances. This workshop is required for certification to process grievances in CSEA.

NYSATAS (NYS Assessment of Teaching Assistant Skills Exam Preparation

This three-hour hands on workshop is designed to assist CSEA members in preparing for the NYS Assessment of Teaching Assistant Skills. This workshop will cover five basic topics:

  • General Test Taking Tips and Strategies.
  • Reading Skills.
  • Writing Skills.
  • Math Skills. (Please bring a calculator)
  • Instructional Support.

You will learn strategies for dealing with these topics, and you will have a chance to put these strategies to work with practice questions. Click here for more information on NYSATAS Exams!

Private Sector Weingarten Rights

One of the most basic rights private sector union members have is their right to union representation in an interview or interrogation that may lead to disciplinary action. This right is part of a collection of related rights that have come to be known as "Weingarten Rights." This three hour workshop is designed for Private Sector Bargaining Unit members. Participants will learn:

  • The origins of Weingarten Rights.
  • The importance of Weingarten Rights.
  • The responsibilities of the union steward in representing members in an investigatory interview or interrogation.

State Government Grievance Representation

This basic six-hour workshop for state bargaining unit representatives will teach them to work with their contract, examine the grievance procedure and understand their role and responsibilities as a Grievance Representative in processing grievances. Completion of this workshop certifies activists to process grievances, provided they are officially appointed by their Local or Unit President. Participants will be able to:

  • Define, investigate and write grievances.
  • Distinguish the difference between a contract grievance and a non-contract grievance.
  • Apply the Article 34 Grievance Procedure when processing grievances.
  • Identify the actions needed to be taken to ensure that the Duty of Fair Representation is upheld.

Who should attend?

This workshop is designed for Local/Unit officers, stewards, and newly appointed grievance representatives who have little or no experience in handling grievances. It is also a valuable refresher for grievance representatives who do not regularly process grievances. This workshop is required for certification to process grievances in CSEA.

Steward Workshop

The strength of our Union rests with the recruitment and education of new activists, often in the role of Steward. The Steward Course is designed to train Stewards in communicating, organizing and leading employees in the workplace. This six-hour course will teach the skills that are necessary to carry-out the responsibilities of the Steward. Participants will be able to:

  • Create an effective communication network with the membership.
  • Organize the membership through workplace mapping.
  • Analyze a variety of workplace situations and develop an appropriate course of action.
  • Apply one-on-one organizing techniques to build and strengthen the Union.

Who should attend?

This workshop is designed for Local/Unit Officers, Stewards, Grievance Representatives and Activists who are interested in building and strengthening the Union through the Steward network.

Please bring your CONTRACT to all Labor Education Workshops! It is essential for you to have a copy of your contract at each of these workshops. Your contract is your key source for information and is referenced several times throughout each of these workshops.

How to register

To register for a Labor Education Workshop, please call your region office. Occasionally, registration is handled by a Satellite Office or a Local or Unit Office. Please refer to the bottom paragraph of the Workshop Announcement to obtain registration information or call your Region Office for more details. It is important to pre-register so that we can ensure that there is enough seating and materials for all participants. Please notify us if you have any reasonable requirements or needs that must be met. We also ask that when calling you give your name (please verify spelling for certificates), Social Security number, a telephone number where you can be reached, and your Local/ Unit Number. If a workshop is canceled or postponed, you will be notified via the telephone number you give at time of registration.

Long Island Region (631) 462-0030
Metropolitan Region 212-406-2156
Southern Region 845-831-1000
Capital Region 518-785-4400
Central Region 315-433-0050
Western Region 716-691-6555

Definitions

Appoint- A responsibility granted to the Local/Unit President to designate activists who have completed the required training in grievance representation, as certified and eligible to represent CSEA members local/unit members in handling grievances. The Local/Unit President submits these names to the CSEA Central Files Department on the proper "VIP" forms.

Certified - To have attended and completed training in grievance representation, conducted by CSEA and have been appointed by the Local/Unit President as a grievance representative (on the appropriate "VIP" forms submitted to the CSEA Central Files Department).

Completion - To have completed or finished the required training in grievance representation. The activist is not "certified" yet to represent CSEA bargaining unit members in handling grievances until APPOINTED by the Local/Unit President and the proper forms have been completed and submitted to the CSEA Central Files Department at CSEA.

Grievance Representative - An activist who is able to represent CSEA bargaining unit members in processing grievances. A grievance representative has completed the required training, and has been appointed by the Local/Unit President by having him/her submit the name on the proper form to the CSEA Central Files Department.

Steward - an activist who volunteers in the Local/Unit to communicate with the members in the workplace, organize those employees who are agency fee payors to become members and provide CSEA leadership in specific work locations. This individual does not handle grievances (unless he/she has met the requirements to become a grievance representative).

Steward/Grievance Representative Network - A structure, created by the Local/Unit President, of stewards/grievance representatives in the workplace that build and strengthen the Local/Unit through activities that encourage participation and enforce the collective bargaining agreement. This system or network ensures that all bargaining unit employees have access to their Union for information about the terms and conditions of employment, answers to questions concerning their CSEA benefits, and assistance in filing grievances.

VIP Entry/Update Grievance Representative Forms - Change forms (one for local and one for units) used by Local/Unit Presidents to add, delete or change an activist status as a grievance representative in the Local/Unit. This form must be signed by the local/unit president and returned to the CSEA Central Files Department.

VIP System - A computerized database located at CSEA Headquarters that tracks the election of CSEA officers at the State, Region, Local and Unit levels, the members of the Delegate Body and the Board of Directors, the appointment of activists as Grievance Representatives or Stewards, and the education and training record of completion for activists who attend workshops.

To click on any of the links on this page, please visit www.csealocal1000.org.

 


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Robyn Clough, Office Manager, 315-446-0330
5815 Heritage Landing Dr., East Syracuse, NY 13057